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About Us.
We’re a family-inspired, Australian-owned provider that chooses to stay human-sized so no one ever becomes “just a client number”. Many of our team have lived experience or family members with disability — we don’t just provide support, we’ve lived it, breathed it and dreamed bigger because of it.
We’re fully NDIS registered, independently audited, and proud to meet the highest Practice Standards — but what matters most to us is the smile on a participant’s face when they cook their first meal, catch the train alone, or come home to a house full of friends and pets.
Your goals. Your pace. Your life. That’s the Infinex way.
Our Purpose
Every person deserves to live a life that feels big, bright and truly theirs. At Infinex Healthcare, our purpose is to light the path to independence, belonging, and joy for every participant we support — no matter how complex their needs. We walk alongside people with physical, intellectual, and psychosocial disabilities, and their families, with one simple belief: Disability does not define potential — support should unlock it.
Our Mission
To deliver warm, fearless, and fiercely person-centred NDIS services that help every participant:
- Live in a home that feels like home
- Build real relationships that last
- Chase goals that once felt out of reach
- Feel proud of who they are and what they can do
Everything we do is built on Reliability, Respect, and Responsiveness — because trust is the foundation of every great life.
Our Vision
A Victoria (and one day, an Australia) where every person with disability has access to support that doesn’t just meet NDIS standards — it exceeds expectations and changes lives. Where respite feels like a holiday, SIL feels like freedom, and every participant wakes up excited for their day.